![]() While live chat and phone support are not currently available, Canva is dedicated to delivering timely and effective customer support to ensure a smooth user experience.Īdditionally, it is recommended to explore Canva's Help Center and community forums, which can often provide valuable information and answers to frequently asked questions. To get in touch with their support team, you can send an email to and provide them with a detailed description of your issue. In conclusion, contacting Canva's customer service is primarily done through email. If you require assistance, it is recommended to use the available email support or explore the other resources provided by Canva, such as their Help Center and community forums, where you can often find answers to common questions and troubleshoot common issues. No, Canva does not offer phone support as part of their customer service options. 1,001-5,000 employees Headquarters Surry Hills, New South Wales Type Privately Held Founded 2012 Specialties Design, Graphic Design, Web app, Software engineering, Startup, Technology, Innovation. With over 60 million active users across 190 countries, the teams main goal to ensure that each and every customer achieves long-term satisfaction. It also depends if you're a regular or PRO user. About the Team Canva’s Customer Happiness Team is the face of a platform used by millions of people every day. It is important to note that Canva is committed to addressing user concerns promptly. The response time for Canva's customer support team may vary depending on various factors, such as the volume of inquiries they receive and the complexity of the issue. How long does it take for Canva to answer my ticket? It is recommended to include as much relevant information as possible in your email, such as a detailed description of the problem or question you have and any relevant screenshots or attachments that may assist their team in understanding your issue better. To contact Canva's customer service via email, you can reach them at. By reaching out to their support team via email, you can communicate your queries, concerns, or issues in writing. Yes, Canva provides email support, which is a common and convenient way to contact their customer service. However, they do offer alternative methods to get in touch with their support team. Unfortunately, Canva does not provide a live chat feature for customer support. In this article, I will provide you with comprehensive information on the different contact options available. In such cases, it is essential to know how to contact Canva's customer service. ![]() Our team is always there for you and help you with any questions about your order with Photobox.When using Canva you may encounter situations where you need assistance or have questions regarding the platform's features or services. To keep your canvas print looking fantastic, simply wipe it with a soft dry cloth when needed. For more information regarding FSC certifications, click here.ĭo not hang your canvas print in an area of high humidity (such as a bathroom or kitchen), and please avoid hanging your artwork in direct sunlight as the exposure could shorten the lifespan of your canvas. The wood used for all the components of our canvas prints comes from FSC-certified forests. The framed canvases are our Lite model, with a 1.8 cm deep wooden frame (in white, black and brown). tagibson Send us an email as supportcanva(dot)com and we can help you more. If you wish to have your canvas framed, and you can select our Framed Canvas Printsinstead. Instructions for hanging your canvas can be found here. ![]() The frame is 3.9 cm deep with the Classic thickness, and 1.8 cm with the Lite thickness.Ī hanging kit is included with the Classic thickness, and can be added for £1.99 with the Lite thickness. The canvas is then stretched over a frame made of FSC-certified MDF wood with a natural effect. Simple Canvas Print is perfect for displaying one of your favourite photos on the wall.Ĭollage Canvas Print proposes you multiple layouts and a possibility to add text.ĭesk Canvas Printcan very well stand on the shelf or your desk, if you prefer it that way.Īll our canvas prints are printed on a 260 g/m² polyester canvas, which gives great print results. ![]() You can create a canvas print in a wide range of sizes and models and choose from our Classic and Lite thickness.
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